Contact Us

Contact Us

We are Here to Help

We are Here to Help

At FirstBanc Limited, we really understand the meaning of the word “service”. Too often, customer service is just an empty phrase, but at FirstBanc it is a daily commitment. No one offers a higher level of support than FirstBanc Limited offers. We are there for our merchants – every day, every time! Why settle for less?

Merchant Customer Service

Phone: 1-800-585-2496
Email: merchants@firstbanclimited.com

Agent Customer Service

Email: agents@firstbanclimited.com

Non-Bankcard Customer Service

American Express 1-800-528-5200
Discover 1-800-347-2000

Interested in a Career with FirstBanc?

Occasionally, we have openings for Merchant Consultants. These are our front-line sales staff responsible for presenting our services to merchants nationwide. If you have outside sales experience and are a top performer, we should talk. To find out more about an opportunity to have a fast-paced career in the payment processing industry, and make above average income, please fill out the form below and check the “I am interested in employment” box.

FirstBanc Limited employs “Best Practice” as part of our operating guidelines. If you are a merchant and wish to be placed on our internal “do not call” list, please utilize our email address: fbldonotcall@firstbanclimited.com. Simply enter a single 10 digit phone number and our service will log it appropriately. We are happy to provide this service for business owners who prefer to conduct their business face-to-face only.